Privacy & Cookie Policy
Last updated: September 2025
At Travelist Inc. (“Travelist,” “we,” “us,” or “our”) we respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have regarding that information when you visit or use the Travelist website and related services (the “Site”).
1. Information We Collect
We collect information to provide and improve the Site, to communicate with you, and to comply with legal obligations. The types of information we collect include:
- Device & usage data: information about your device, browser, IP address, pages visited, duration of visits, referring/exit pages, clicks, and similar analytics.
- Cookies and tracking technologies: small text files and similar technologies placed on your device to enable site functionality, analytics, and advertising.
- Contact information: if you provide it, such as name, email address, and postal address (for bookings, inquiries, or support).
- Transactional data: information related to purchases or bookings you make through the Site (billing, shipping, order history), where applicable.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Providing, operating, and improving the Site and our services;
- Processing orders, bookings, and payments;
- Communicating with you about your account, orders, and updates;
- Analyzing Site usage and performance to improve user experience;
- Delivering relevant advertising and marketing (with your choices described below); and
- Complying with legal obligations and protecting our rights and property.
3. Cookies & Tracking Technologies
What are cookies? Cookies are small text files placed on your device that help identify your browser and remember preferences. Cookies do not typically contain personal information by themselves but can be associated with other data we hold about you.
Cookie categories used on this Site:
- Strictly Necessary: Required for the Site to function (e.g., session or consent cookies).
- Performance / Analytics: Used to collect anonymous usage statistics (for example, Google Analytics) so we can understand and improve the Site.
- Targeting / Advertising: Used by advertising partners to deliver ads that may be more relevant to your interests and to measure ad effectiveness.
Note: We do not currently use Functionality cookies (cookies that remember how you are logged in or saved site preferences beyond basic consent cookies).
First-Party vs. Third-Party Cookies: First-party cookies are set by Travelist. Third-party cookies are set by service providers and partners (for analytics, advertising, or widgets). Third parties operate under their own privacy policies.
4. How Long We Retain Data
Retention periods vary by data type and purpose. Some cookies expire at the end of your browsing session (session cookies). Persistent cookies may remain on your device for months. Where we store personal data (e.g., contact or transactional data) we retain it only as long as necessary to provide the services, fulfill legal requirements, resolve disputes, and enforce agreements.
5. How We Share Information
We may share information with:
- Service providers: analytics, payment processors, hosting providers, and other vendors who help operate the Site;
- Advertising partners: for ad delivery and measurement (using aggregated or pseudonymous identifiers where possible);
- Legal or safety reasons: when required by law, to respond to legal requests, or to protect rights, property, or safety;
- Business transfers: in connection with a merger, sale, or other change of corporate control (we will notify users where required by law).
We do not sell your personal information for money. If our practices change, we will update this policy and provide any required notices.
6. Your Choices & Controls
You have choices about the information we collect and how it is used:
- Manage cookies: You can set your browser to block or delete cookies. See AllAboutCookies.org or AboutCookies.org for guidance. Blocking cookies may impact Site functionality.
- Opt-out of targeted ads: You can opt out of certain targeted advertising via industry opt-out tools such as the Network Advertising Initiative (opt-out tool) or the Digital Advertising Alliance (opt-out tool), or by using device-level ad settings.
- Marketing emails: You may opt out of marketing communications by following the unsubscribe link in our emails or contacting us at the address below. Transactional and service messages (e.g., booking confirmations) cannot be opted out of.
- Access and correction: If you provided personal information to us, you may contact us to review, update, or request deletion of that information, subject to applicable law.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is impenetrable. We cannot guarantee the absolute security of information collected through the Site.
8. Children
The Site is not intended for children under 13 (or higher age where required by local law). We do not knowingly collect personal information from children under the applicable minimum age. If you believe we have collected such information, contact us and we will delete it as required by law.
9. International Visitors
If you are visiting from outside the United States, please note that data we collect may be transferred to, stored, and processed in the United States where our servers and service providers are located. By using the Site, you consent to the transfer of your information to the U.S. and other countries.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. We will post the updated policy with the “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, requests, or complaints about this policy or our privacy practices, please contact:
Travelist
PO Box 1321
New York, NY 10274
Email: legal@travelist.com
For more information on cookies and how to manage them, see AllAboutCookies.org and AboutCookies.org.
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